Política de reembolso
Refund Policy
At World Class Kits, customer satisfaction is important to us. Please review our refund policy before placing an order.
Returns & Refunds
- Returns are accepted only if the item arrives damaged, defective, or if the wrong item was sent.
- Customers must contact us within 7 days of delivery with photos of the issue.
Non-Refundable Items
- Customized jerseys (custom name and number) cannot be returned or refunded unless they arrive damaged or incorrect.
- Items ordered in the wrong size are not eligible for refunds. Please check the sizing information before ordering.
Shipping
- Orders are processed and shipped to customers. Delivery times are typically 10–14 business days, but may vary.
- Shipping delays caused by carriers, customs, weather, or other factors outside our control are not grounds for a refund.
Lost Packages
- If a package is confirmed lost by the shipping carrier, please contact us and we will work with you to find a solution.
Orders Already Shipped
- an order has been processed and handed over to the shipping carrier, it cannot be canceled or refunded.
- Refund requests made after an order has been shipped will not be accepted.
- Please review your order carefully before completing your purchase.
Change of Mind
- We do not accept returns, cancellations, or refunds for change-of-mind purchases.
- Please review your order carefully, including the size, player name, and shipping address, before placing your order.
- Once an order has been placed and processed, it cannot be canceled or modified.
- If an order has already been shipped, it is no longer eligible for cancellation, return, or refund due to a change of mind.
Contact
For any refund or order issues, contact us through our website or email and include your order number.